Your mission is to make the office run seamlessly while helping to build a workplace that people genuinely enjoy being part of. You will bring structure and organisation to a busy environment, create a sense of community, and make sure everything behind the scenes works. From planning events to supporting new joiners, you will play a key role in keeping the team connected, supported, and happy.

You will take ownership of the day-to-day running of the Swindon office, ensuring the workspace is efficient, well-maintained, and welcoming. This is a hands-on role that blends operational excellence, facilities management, and people focus.

• Oversee the smooth day-to-day running of the Swindon office, ensuring everything is organised, stocked, and functioning efficiently.

• Manage facilities and building services including maintenance, cleaning, access, security, and utilities.

• Schedule and manager routine maintenance for equipment and systems like HVAC, lighting and security alarms

• Act as the main point of contact for suppliers & contractors, managing service contracts, invoices, and budgets

• Supervise cleaning crews and maintenance staff

• Ensure compliance with health and safety standards, first aid, and fire safety regulations.

• Conduct regular inspections to check for safety hazards and ensure compliance with codes

• Manage emergency planning and response protocols

• Coordinate space planning, desk allocation, and office moves as the team grows.

• Support onboarding and offboarding processes, arranging IT set-up, desks, welcome packs, and ensuring smooth transitions.

• Coordinate meetings, manage schedules, and welcome visitors with professionalism and warmth.

• Maintain stock of office and kitchen supplies and ensure the workspace remains tidy and welcoming.

• Plan and deliver company events including team socials, company-wide gatherings, and seasonal celebrations.

• Support senior leaders and teams with administrative and scheduling tasks as needed.

• Anticipate needs, think ahead, and find ways to improve how things run.

• Help create a positive, people-first culture through thoughtful touches and attention to detail.

• Proven experience in office management, operations, or facilities coordination.

• Excellent organisational skills with the ability to prioritise and manage multiple projects at once.

• Attention to detail and a proactive, solutions-focused approach.

• Understanding of health and safety and building management best practices.

• Experience managing suppliers, contractors, and budgets.

• Comfortable working closely with senior leaders and able to communicate confidently and clearly.

• Willing to push back when deadlines or requests are not realistic, with a calm and professional approach.

• Confident using Google Suite and other workplace management tools.

• A team player who is approachable, helpful, and genuinely enjoys supporting others.

• Adaptable and quick to respond when things change in a fast-paced environment

• Must be eligible for UK SC clearance