STARK is a new kind of defence technology company, revolutionizing the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high-performance unmanned systems that are software-defined, mass-scalable, and cost-effective. This provides our operators with a decisive edge in highly contested environments.
We’re focused on delivering deployable, high-performance systems. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe.
Technical Support Engineer (UAV / MilTech)
Kyiv
Full-time
Permanent employee
About Us
Your mission
We are looking for a Technical Support Engineer who will become a key link between military crews on the front line and our R&D department. This is not a call center operator role - it is a position for a technical specialist capable of solving engineering problems, diagnosing complex systems, and directly contributing to the effective use of equipment in combat conditions.
Responsibilities
- Providing 24/7 technical support to users on a shift basis via secure communication channels
- In-depth remote incident diagnostics: analyzing cases where equipment operates improperly
- Log analysis to identify causes of failures or malfunctions: distinguishing between technical faults, piloting errors, and the impact of electronic warfare (EW) systems
- Initial inspection and fault assessment of equipment received for repair
- Coordination of service cases: receiving and documenting issues, transferring cases to engineers, monitoring repair timelines, and organizing return shipments to units
- Managing a spare parts pool (cables, antennas, modules) for rapid replacement
- Participating in testing and flight trials of new software and hardware versions
- Creating and maintaining a knowledge base: writing clear manuals, producing video tutorials, and developing FAQs for users
- Systematic collection of field feedback and submitting it to the development team in the form of technical tickets
Qualifications
- Understanding of radio signal propagation principles, Fresnel zones, and radio horizon
- Knowledge of frequency band differences and antenna types
- Ability to use measurement instruments (multimeter, oscilloscope/spectrum analyzer — an advantage)
- Soldering skills and experience working with connectors
- Experience with configurators (Betaflight, INAV, QGroundControl, Mission Planner)
- Understanding of network protocols (IP, TCP/UDP, ports) and basic Linux terminal skills
- Office-based work in Kyiv
- Professional growth opportunities in defense tech
About us
SECURITY CLEARANCE
Due to the nature of our work in the defence sector, candidates must be eligible to obtain and maintain the appropriate security clearance required for this position. Details will be provided during the recruitment process.
EQUAL OPPORTUNITY
We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or any other characteristic protected by applicable law.
Due to the nature of our work in the defence sector, candidates must be eligible to obtain and maintain the appropriate security clearance required for this position. Details will be provided during the recruitment process.
EQUAL OPPORTUNITY
We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or any other characteristic protected by applicable law.